RETURNS AND REFUNDS POLICY

1. Item faulty or not as described:

• We offer a 30 day refund or exchange policy if the product is faulty or not as described.
• Our customers can choose between a full refund or a replacement.

2. Change of mind:

• We accept change of mind returns within 30 days.
• The product must be returned in full original packaging with all original contents.
• The product must be in the same condition as was originally sent to you.

3. Personalised Items:

• Due to the nature of personalisation, items that are personalised cannot be returned due to a change of mind.
• Personalised items can only be exchanged or refunded if the item is faulty or not as described.

4. Please reach out to our team at [email protected] for a return shipping label.